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Thursday, April 19, 2012

The Uses and Abuses of Optimism and Pessimism

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Image: Two artist pallettes w/ a sun on one and a cloud on the other
It's happened to me many times; maybe it's happened to you. I'll be walking down the street, deep in thought, brow furrowed, lips pressed together as I mentally project myself into the future: How will I handle that meeting next week? What do I need to do to make sure tomorrow's dinner party goes smoothly? Will the project I'm about to turn in be received well, or should I take another crack at it? "Hey, you there!" a random passerby calls out, interrupting my concentration. "Lighten up! Smile!"
My usual reaction is to scowl. I'm as happy as the next person (that is, moderately happy most of the time, psychologists report). But I don't like being commanded to be positive—all the time and no matter the circumstances. Sometimes, smiles just aren't what a situation demands.  

Yet in recent years it feels like we've all been ordered to "think positive" by an army of experts in any number of fields. Doctors inform us that optimism improves our health and helps us live longer, reduces the risk of stroke, even. Corporate coaches advise us that optimistic employees earn more money and climb the career ladder more quickly. "Positive psychology" researchers broadcast studies showing that optimistic people are happier and have more friends. In every way, it seems, optimists bask in the sunshine of the world's approbation, while pessimists mope in the shadows.

"It's gotten to the point where people really feel pressure to think and talk in an optimistic way," observes B. Cade Massey, an assistant professor of organizational behavior at the Yale School of Management. Massey's research shows that, when asked to forecast the outcomes of events like a financial investment or a surgical procedure, study subjects make predictions that they know are overly optimistic. Yet they also say they wish to be even more optimistic than they already are. Clearly, many of us have drunk the optimism Kool-Aid: We view optimism as an unqualified good, an all-purpose remedy for everything that ails us.

But a more nuanced view is emerging from the lab. Researchers find that optimism and pessimism operate not only as fixed points of view but also as mind-sets we can adopt as needed, rose- or blue-tinted lenses that we can put on and take off depending on the situation. Such a targeted use of optimism may actually be more effective than a blanket policy of all optimism, all the time.

Psychologists are even daring to challenge the preeminence of optimism as our most sought-after state of mind. While not confusing America with, say, France, they contend that pessimism also has documentable virtues. "In America, optimism has become almost like a cult," says Aaron Sackett, a psychologist at the University of St. Thomas in Minneapolis. The faith we place in positive thinking is not merely naíve but fails to capture the complexities of human motivation.

For decades psychologists—and, following their lead, the general public—have thought about optimism and pessimism as "dispositional" traits: stable and relatively unchanging ways of approaching the world, essential parts of our makeup. You just are an optimist (hooray!) or a pessimist (boo!). Dispositional optimism and pessimism are easy to evaluate. Researchers can measure them by giving subjects a quick pencil-and-paper questionnaire (In uncertain times I usually expect the best....check), and "by now there are thousands and thousands of studies on these constructs," says Edward Chang, a professor of psychology at the University of Michigan.

Strategic optimism and pessimism, on the other hand, are more difficult to investigate precisely because they depend on specific situations. Harder to capture, they have eluded investigation. "But," says Chang, "the field is starting to recognize that many of us use these mind-sets in a flexible way and that this flexibility has a lot of advantages."

At the same time, optimism's poor relative, pessimism, is emerging from the shadows. "In this country, pessimism comes with a deep stigma," notes the Michigan psychologist. Take the study that asked subjects to read descriptions of two people, one optimistic and one pessimistic, and to imagine meeting them. Subjects predicted they would like the optimist and said they would not want to talk to the pessimist, that he would not be very friendly or sociable—that he was probably depressed!

For Americans, longtime adherents of the positive-thinking doctrine, pessimism means being a gloomy, dreary, sad-sack loser. But that's not necessarily so. Successful people often employ pessimism in a strategic way to motivate and prepare themselves for the future, recent research indicates. It's simply not the case that optimism is "good" and pessimism is "bad"—although that's how we've been encouraged to think about them. Rather, both are functional. And both have value.

If both optimism and pessimism are functional, you may be wondering just what is it that they do. "Optimism and pessimism are feelings about the future," explains Yale's Massey. "They help us manage our expectations and our actions moving forward."

 

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 Jim Woods is president and founder of InnoThink Group. A global management consulting firms specialized solely in helping organizations of all sizes in all industries catalyzing top line growth through strategic innovation and hypercompetition. Jim has over 25 years consulting experience in working with small, mid size and Fortune 1000 companies. He is a former U.S. Navy Seabee and grandfather of five. To arrange for Jim to speak at your next event or devise an effective growth strategy email or call us at 719-649-4118 for availability.james@innothinkgroup.com 

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