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Showing posts with label Competitive Advantage. Show all posts
Showing posts with label Competitive Advantage. Show all posts

Thursday, May 10, 2012

How "My Way or The Highway Numbs Innovation" and Growth in The Great Recession

The next time a leader or manager tell me "People are our greatest asset," I am going to slap them. I have seen it in practice only once. One would think in a global recession dispassionate hierarchical leadership driven by fear would be a relic of the past.

Too bad. For in a world panting for the truly great company or product we continue to see companies cling to the numbing effects of commoditization through abhorring, "My way or the highway." 

The most important meeting during an organization's day isn't the conference call with shareholders. It is honestly listening to real world internal and external customer needs from the mouths of front line workers.  A marketing agency or staff member well cushioned from the real effects of their decisions down wind can't deliver.  Call them "worker bees" at your peril. They can tell an organization volumes about innovating in the real world.

Consulting, Speaking & Coaching. Driving Growth through Innovation 

Innothink Group is a strategic management and innovation consultancy. Where many consulting firms are reluctant to bear risks or tie their rewards to project outcomes, we decided to build a better model. We align our success with yours. We’re outcome obsessed, outcome paid, putting over a third of our fees at risk subject o hitting predetermined milestones. More than a guarantee we wanted from the outset to create true partnerships.

 

For speaking, coaching or consulting inquiries contact:  

Email: CEO Jim Woods

Call: +1 719- 649-4118

 

Tuesday, May 8, 2012

How to Use Innovation Design to Drive Innovation

Designers must deliver the orchestration of the total experience with a brand, product, or service or face irrelevancy

 

In a previous era, all the talk was of strategy, strategy, strategy. More recently, it's been innovation, innovation, innovation. As design thinking seems poised to sweep away some of today's celebrated innovation practices, we must be wondering what new provocation is on the horizon. Relax, I'm not planning to conjure one up.

For those of us on the design consulting side of the business, it has not exactly been a smooth ride lately. But then again, I can't say that I ever remember it being all that smooth, even when the demand for all forms of basic design and new production capability was sky-high.

Having lived one career on the corporate design side of the consumer-products industry and now a good part of another on the consulting side, I've seen the ascendancy of design as a profession and the movement of design toward business competency. At the outset, designers were about style and the creation of bright shiny objects, and we dutifully manned our post at the last decoration station on the way to the marketplace.

Today, there are arguably two design strategies in the marketplace. You either succeed as the low-cost producer, or you successfully differentiate your offering by design in a relevant, meaningful way that is valued by shoppers, consumers, and sellers. As such, the theoretical role of design in business is relatively uncomplicated and straightforward.

Design in Business

The complications come with these two questions: Where does the core idea around a differentiated, relevant, valued offering come from? And what is its relationship to this thing we used to call design? You know—the bright shiny objects.

In our practice, we refer to the former as innovation strategy, and to the latter as design strategy. Somewhere in between resides the opportunity for brand strategy, and we hope to create a system in which there is a seamless flow from ideas to brand meaning and, finally, to how that brand or product or service is expressed and communicated.

Putting all three aspects of this brand-building practice together provides validity in thinking about design as one of the primary idea generators for the creation of viable business platforms. Assuming that the manifestation of a business offering is realized in the context of a brand, that brand requires meaning, a defined expression, and then, given some success, a plan for continued opportunity development that sustains and grows the business.

How to Innovate

True innovation requires the adoption of a belief system that sometimes must prevail in the face of other data metrics. Read up on the great inventions and business wins and you will note that at the core of most of them lie belief, dedication, and the passion to succeed. Today's business leaders are often too afraid to move ideas forward without ironclad data proofs that they will be successful. All too often, they are the losers. Use your head, listen to your heart, and feel what's in your gut.

As long as the human spirit and the marketplace lives on, I'm sure we will be inventing and innovating. Innovation is the commercial side of discovery and invention. Change is a huge driver of both discovery and invention. The world changes around us and we discover new things and we observe change and invent new things to deal with change.

If designers are content to function as purveyors of bright shiny objects, they will likely fade into obscurity. On the other hand, if they step forward and deliver the orchestration of the total experience with a brand, product, or service in the context of our changing environment, their future, too, looks bright. via businessweek.com

Speaking 

As the CEO and founder of InnoThink Group, Jim can help your organization enhance the strategic innovation and competitiveness of your business policy and strategy, with an emphasis on increasing top line growth.  

If you’re interested in having Jim speak at your next event, simply use this form to send us your details and speaking requirements, and we’ll be in touch shortly. Or you may call us at 719-649-4118. Thank you!

 

Thursday, April 26, 2012

How To Make Creative Play Work: Mark McGuinness

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Every creator knows the terror of the blank page. When you start on a new creative challenge and you have no idea how you are going to solve it, the virgin paper (or screen, or canvas, etc.) seems to stretch off endlessly in all directions. There are so many things you could do, it's impossible to know where to start. And as a creative professional, you pride yourself on coming up with original solutions. It's what your clients pay you for, or what your audience loves you for. So the pressure to 'make it new' can make it even harder to get going.

Next time you find yourself in this situation, ask yourself this question:

"Have I ever solved a problem like this before?"

It doesn't matter if the problem isn't an exact match - scan your memory for something even remotely similar. Then go back and revisit your old work, to see if there's anything there that could help you now.

I first came across this technique when I trained as a psychotherapist. Working with clients facing seemingly intractable problems such as long-term depression, substance abuse, or the breakdown of a marriage, I found myself using this question over and over again - with some surprisingly good results.

 

The pressure to 'make it new' can make it even harder to get going.

 

 

Clients coming for therapy are understandably so focused on their problem that they forget or discount the many times when they have dealt with it effectively - or at least not disastrously. So when I asked this question, they were often able to remember times when they managed to motivate themselves to do something productive, and felt less depressed; or times when they resisted the cravings to use drugs; or when they managed to resolve disagreements with their partners in a respectful manner.

No, it didn't change their lives overnight. But it often gave them a foothold on the problem - a small success that boosted their confidence and opened up the possibility of achieving more. And it can do the same for you, next time you're wondering if you're up to a creative challenge.

"But won't this lead to me repeating myself?"

Only if you keep working on the same old types of project. But if you keep setting yourself new challenges, then that will force you to build on your old knowledge by adding something new to the mix.

The big advantage of starting with one of your old solutions - apart from the motivational boost from getting a foothold on the problem - is that you are building from a foundation of success, using something that has been tried and tested and delivered results.

 

One of the reasons clients pay more for experienced creatives is that they have a wealth of previous successes to draw on, which can give them a shortcut to success. Of course, you also need to make it new - but you knew that already.
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What do you think?

Have you ever used an old solution as the starting point for a new project? What was your approach? via the99percent.com

Traditionally, when facing low-cost competition companies try to cut costs or innovate. This trap leads them in never-ending cycles of competitive disadvantage. Survival requires smarter and subtler responses. Contact InnoThink Group to discuss your options. We are a leading Strategic Management and Innovation Consulting Firm. 

Sunday, April 15, 2012

How The World's Biggest Company Works With The World's Most Populous Nation - Walmart Is Changing China

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How Walmart Is Changing China

The world’s biggest corporation and the world’s most populous nation have launched a bold experiment in consumer behavior and environmental stewardship: to set green standards for 20,000 suppliers making several hundred thousand items sold to billions of shoppers worldwide. Will that effort take hold, or will it unravel in a recriminatory tangle of misguided expectations and broken promises?

By Orville Schell

 

 

A Map of Walmart in China


From sea cucumbers in Dalian to upscale Sam's Clubs in Shanghai, Walmart stores vary from province to province.

Stepping into the building’s vast, windowless interior, I have the sense of entering an oversize Fabergé egg. But instead of refined scenes of aristocratic czarist life, I encounter thousands of middle-class Chinese engaging in the newest, and already the most inalienable, right in this erstwhile “People’s Republic”: shopping. This is the Shijingshan Shanmuhui, a Sam’s Club, one of the 352 stores that Walmart now operates in 130 Chinese cities.

Just inside the doorway, a scrum of salespeople hawk everything from roasted sweet potatoes to fitness-club memberships and massage chairs. Throngs of energetic customers push overflowing carts (fitted with data screens touting the latest bargains) making that familiar sound of wobbling rubber wheels on concrete. Indeed, its familiarity makes me feel I’ve been astrally projected back to Walmart’s natal place—Bentonville, Arkansas, which the current president and CEO, Michael Duke, recently referred to as the “Lighthouse of the Ozarks.”

But the young Chinese women workers in green aprons and sanitary masks make it undeniable that we’re a long way from the Ozarks. They call out their wares in Mandarin, proffering samples of soya-bean milk, date juice, and lychee jelly. Around them are mountainous piles of fresh pig intestines; pillow-size bags of dried fungus, seaweed, and mushrooms; packages of desiccated deer tendons (still attached to hooves!); inky-black dehydrated sea slugs; glistening octopuses on nests of chopped ice; and tanks of gulping fish, dazed frogs and turtles, and hyperactive shrimp.

Although Walmart’s $7.5 billion in Chinese sales receipts account for only 2 percent of the company’s annual revenues, its sales in China have risen substantially over the past decade. Sales in the United States, by contrast, have been shrinking. And as China’s retail market—the world’s fastest-growing—expands by 18 percent a year, Walmart’s executives smell the intoxicating scent of more growth to come. Equally important, if not more so, some 20,000 Chinese suppliers, or “partners,” reportedly provide Walmart with about 70 percent of the nearly $420 billion worth of goods that it sells globally each year. (Because of the complexity of the global supply chain, the percentage from China is hard to calculate.) China has become so crucial to Walmart’s supply chain that in 2002, the retail giant moved its global sourcing headquarters across the border from Hong Kong to Shenzhen, in southern China. 

As I tramped across the country, from Shenzhen to Manchuria and from the North China Plain to Sichuan province, visiting Walmart retail outlets, factories, farm cooperatives, and executive offices, the Walmart/China axis loomed as something unprecedented. Beyond the sheer scale of the relationship, what struck me was how interactive Walmart and China have become.

Of course, over the past century and a half, most of the foreign missionaries, merchants, military emissaries, and educators who have sallied forth in hopes of “changing China” have returned home with little to show for their efforts. Like nitinol, a unique nickel-titanium alloy that possesses “shape memory,” bending at low temperatures only to regain its original form when heated, China has long rebuked foreign efforts to change it. So one might plausibly wonder why Walmart, a company that is so indelibly American, might now have an experience that is any different.

Indeed, Walmart has deep roots in conservative, southern, small-town, fundamentalist-Christian, anti-union, middle-American values. The founder, Sam Walton, was an ardent capitalist, devoted Christian, and militant anti-Communist who rolled all these values up into a quasi-religious/political credo, a founding faith for a business praised by then–Vice President Dick Cheney as “one of our nation’s great companies,” exemplifying “some of the very best qualities in our country—hard work, the spirit of enterprise, fair dealing, and integrity.” I encourage you to read this article in entirety at via theatlantic.com

Speaking 

As the CEO and founder of InnoThink Group, Jim can help your organization enhance the strategic innovation and competitiveness of your business policy and strategy, with an emphasis on increasing top line growth. 

 If you’re interested in having Jim speak at your next event, simply use this form to send us your details and speaking requirements, and we’ll be in touch shortly. Or you may call us at 719-649-4118.